Postmortem -
Read details
Mar 27, 16:50 UTC
Resolved -
This incident has been resolved.
Mar 27, 16:48 UTC
Update -
The fix has been deployed and we are seeing normal response times in app.
A full incident report will be published in due course.
Mar 27, 10:15 UTC
Update -
We believe we have found the root cause for this issue and a fix is currently being deployed.
Mar 27, 09:15 UTC
Update -
A repeat of the service failure has occurred. We are still investigating the root cause for this incident but Capsule is back online.
Updates will be posted as we learn more.
Mar 27, 08:56 UTC
Monitoring -
We have managed to restore service. The root cause is under investigation and an update will be provided as soon as possible.
If you are still having issues accessing your Capsule account please contact support@capsulecrm.com.
Mar 27, 01:43 UTC
Investigating -
We are aware of an issue preventing customers from accessing Capsule at the moment.
We are working hard on getting this fixed and we'll be sure to post an update once we're back online.
Mar 27, 01:26 UTC