Dec 8th
Thu
1 month ago

Scheduled Maintenance: Sunday 11th December

Capsule will be unavailable for up to 60 minutes on Sunday 11th December 2011 starting 8:00 GMT (see other time zones).

Update 09:05 BST

Maintenance is complete and we’re back online.  Thanks for waiting.

Nov 17th
Thu
2 months ago

Scheduled Maintenance: Sunday 20th November

Capsule will be unavailable for up to 60 minutes on Sunday 20th November 2011 starting 7:00 BST (see other time zones).

Update 8:05am

Maintenance is taking a little longer than planned. Will update with eta soon

Update 08:32 BST

Maintenance is complete and we’re back online.  Thanks for waiting.

Oct 14th
Fri
3 months ago

Scheduled Maintenance: Sunday 16th October

Capsule will be unavailable for up to 60 minutes on Sunday 16th October 2011 starting 7:00 BST (see other time zones).

Update 07:57 BST

Maintenance is complete and we’re back online.  Thanks for waiting.


Oct 5th
Wed
3 months ago

Scheduled Maintenance: Sunday 9th October

Capsule will be unavailable for up to 60 minutes on Sunday 9th October 2011 starting 7:00 BST (see other time zones).

Update 07:38 BST

Maintenance is complete and we’re back online.  Thanks for waiting.

Aug 27th
Sat
5 months ago

Scheduled Maintenance: Sunday 28th August

Capsule will be unavailable for up to 30 minutes on Sunday 28th August 2011 starting 15:30 BST (see other time zones).

Update 16:00 BST

Maintenance is complete and we’re back online.  Thanks for waiting.

Aug 25th
Thu
5 months ago

Scheduled Maintenance: Saturday 27th August

Capsule will be unavailable for up to 4 hours on Saturday 27th August 2011 starting 6:00am BST (see other time zones) while we move the database to new servers.

Update 7:45am BST

Maintenance is complete and we’re back online.  Thanks for waiting.

Aug 9th
Tue
5 months ago

Investigating

We’re seeing a slow patch at the moment and are investigating the problem with Amazon. We’ll get it resolved as quickly as we can. Sorry for the slow performance currently.

Update 22:00 BST

We’re back to full speed again after a successful fix by Amazon.  Sorry once again for the slow patches earlier.

5 months ago

Outage - resolved

4.05am BST

Unfortunately Capsule was unavailable between about 3.30am and 3.55am this morning. This was the result of a network failure at our hosting provider (Amazon EC2).  We’re back online and looking to see if there are any lessons to be learnt from the failure, although it appears it affected all services using the Amazon EC2 east region.

Very sorry for the outage.

Jul 20th
Wed
6 months ago

Scheduled Maintenance: Sunday 24th July

Capsule will be unavailable for up to 2 hours on Sunday 24th July 2011 starting 6:30am BST (3:30pm Sydney, 5:30pm Wellington) while we perform a software and database update.

Update 7:45am BST

Maintenance is complete and we’re back online.  Thanks for waiting.

Jul 13th
Wed
6 months ago

Investigating

12:26am BST / 4.26pm PDT

We’re investing a problem with Capsule.  We’ll have the system back online as soon as we can.

Update 12:40am BST / 4.40pm PDT

We had an unresponsive storage volume for a short period of time which came right at 12.31am BST.  We’ll check in with Amazon to establish the cause, but everything is back to normal now.  Sorry for the downtime this evening.